Privacy policy
Mrastyal Tech Solutions and Services Privacy Notice
It is important to us that you feel secure when you use any of our technical services and solutions. Therefore, we are providing all the information about how we use your personal data in this privacy notice.
1. Who is responsible for your personal data?
Mrastyal Tech Solutions and Services registered at 517694824, is the controller of your personal data in accordance with UK data protection laws (including the retained EU Regulation 2016/679 as incorporated into UK domestic law and as amended from time to time (the "UK GDPR") and the Data Protection Act 2018. If you have any questions regarding the processing of your personal data, please contact our data protection team by writing to support@shirtsandprints.co.uk
2. Your data protection rights as a data subject
You have several rights under the UK GDPR related to having control of your personal data and receiving information directly from us about how we process personal data about you. In the following, you can read about your rights. If you want to know more or contact us to exercise your rights, the easiest way is to email us at [privacy email]. If you want to receive information about the data Mrastyal holds about you through subject access, or have certain data deleted, you can send a request to us by filling out the form available on our homepage.
Your rights include:
Right to have personal data deleted ("Right to be forgotten"): In some cases, you have the right to have us delete personal data about you. For example, you can request us to delete personal data that we (i) no longer need for the purpose it was collected for, or (ii) process based on your consent and you revoke your consent.
Right to be informed: You have the right to be informed of how we process your personal data. We do this through this privacy notice, service-specific FAQs, and by answering your questions.
Right to access: You have the right to know if Mrastyal processes personal data about you and to receive a copy of such data, called data subject access.
Right to data portability: You can request a copy of your personal data in a machine-readable format for transfer to another provider.
Right to rectification: You have the right to request that we correct inaccurate information or complete incomplete information about you.
3. What types of personal data do we collect?
We collect and process the following types of personal data:
Contact and identification data
- Name, date of birth
- Title, occupation
- Business and personal address
- Email address, phone number
- Employment information
- Photos and recordings if provided
Technical service information
- Details about services purchased or used
- Service specifications
- Service delivery status
- Technical requirements
- Project documentation
Payment information
- Banking details
- Payment history
- Billing information
Service usage information
- Which services you use and how
- User preferences and settings
- Service access logs
- Support ticket history
Technical data
- IP address and device identifiers
- Browser type and settings
- Operating system information
- Login timestamps
- Error logs
- Network information
4. What personal data are used for what purposes and with which legal basis?
4.1 Service Delivery and Management
- Purpose: To deliver and manage our technical services
- Data Used: Contact, technical service, and usage information
- Legal Basis: Contract performance (Article 6(1)(b) UK GDPR)
- Retention: Duration of service contract plus 7 years
4.2 Security and System Integrity
- Purpose: To ensure security of our systems and services
- Data Used: Technical data, usage information, device information
- Legal Basis: Legitimate interests (Article 6(1)(f) UK GDPR)
- Retention: Rolling 12-month period
4.3 Customer Support
- Purpose: To provide technical support and service assistance
- Data Used: Contact data, service information, technical data
- Legal Basis: Contract performance and legitimate interests
- Retention: Duration of support ticket plus 2 years